Email updates
Send clear emails after requests and booking decisions.
Feature Spotlight
Client portal
Your customers will be kept in the loop at every step.
Your customers get a portal to check bookings, update details and request more care.
Where the admin builds up
Simple client updates create more messages
When clients cannot check a request or update their details, they have to message you. Every small change becomes another admin task.
How TailTrack helps
Give clients a simple place to return to. Clients can check bookings, finish pet details and send another request without messaging you.
How it works
Four simple steps.
See how TailTrack handles this part of the booking process.
- 01
Invite confirmed clients
Clients create an account after their first booking is confirmed.
- 02
Show what needs attention
Booking updates and missing pet details appear first.
- 03
Keep details current
Clients can return to their household and pet information.
- 04
Request more care
Saved pet details are ready when the client requests another walk or visit.
Related features
View feature
Branded booking forms
Collect client, pet and booking details in one branded form.
Services and custom questions
Set the questions and timing that suit each care service.
Take your client portal for a test.
Try TailTrack free for 14 days. Set up your services and booking form, then keep requests, schedules and pet details together.
- The portal uses your business branding.
- Clients only see their own household information.
- New requests still need your approval.