Branded booking forms
Collect client, pet and booking details in one branded form.
View featureBuilt for independent pet-care businesses
Less admin. More time for pets.
TailTrack is booking and client management software for dog walkers and pet sitters. Keep requests, bookings and pet details together, without chasing messages and spreadsheets.
One home for all the work behind every pet care business
Services and questions
Set the questions and timing that suit each care service.
View featureRequest management
Review new leads and returning customer requests without searching old messages.
View featureRecurring and one-off scheduling
Plan regular rounds and one-off care in the same schedule.
View featurePayments
Request, record and track payments alongside the bookings they cover.
View featurePolicies
Create policies, collect signatures and keep a clear acceptance record.
View featureCustomer records
Keep each household, pet, request and booking in one customer record.
View featurePet tags
Use colour-coded pet tags to surface important care details quickly.
View featurePet Passports
Store the behaviour, health and care details for each pet.
View featureClient portal
Give clients one place for bookings, pet details and new requests.
View featureEmail updates
Send clear emails after requests and booking decisions.
View featureSave your weekends from admin chaos.
Your 6 different apps are costing you time. TailTrack brings requests, bookings, payments and pet details into one flow. Watch how much time you save.
Introducing
How TailTrack works
One smooth journey. Not five disconnected apps.
A form, WhatsApp, notes, a diary and a payment link used to mean back and forth at every step. TailTrack puts all of this on autopilot.
See the full process1. A customer requests care
Potential customers choose the service they need and share their pet and timing details through your very own branded booking portal.
2. You get the full picture
Pet, client and request detail all arrive together. You can see what customers need and decide what to offer without chasing messages.
3. Send one clear offer
Choose the right service, time and price, then send it back for the customer to review. No copying details between apps.
4. They accept and pay online
Your new customer accepts the offer and pays in the same simple journey. The booking, payment and pet details stay connected in TailTrack. You get notified at every step.
Less chasing. More knowing exactly what's happening next.
Branded booking forms
Stop chasing clients for missing details.
Send clients one form that collects their details, their pets and the care they need.
View feature
Request management
See every request that needs a decision.
Separate first-time leads from requests made by existing customers.
View feature
Pet Passports
Keep every pet’s care details in one place.
Store behaviour, health, vet, access and permission details for each pet.
View feature
Client portal
Your customers will be kept in the loop at every step.
Your customers get a portal to check bookings, update details and request more care.
View featureA portal for you. A portal for every client.
The two sides of your business. Finally connected.
You manage requests, bookings and pet details in one place. Your clients get a simple, branded portal to request care, check what is happening and keep their details up to date.
- Your portal
- One clear view of the work that needs your attention.
- Their portal
- Your brand, their bookings and pets, without the back and forth.
Some FAQ's.
Before you get started.
Who is TailTrack for?
TailTrack is for independent dog walkers, pet sitters and growing local pet-care businesses that want to spend less time on booking and client admin.
Can clients book themselves straight into my diary?
No. Clients send a request and you decide what to accept. You can choose the right recurring slot or one-off time, or decline it.
Can one client add more than one pet?
Yes. Multi-pet households are built into the request flow. You can keep separate Pet Passports and make different scheduling decisions for each pet.
Can I manage regular and one-off work?
Yes. Set up recurring slots for the care you provide regularly, then add one-off bookings for standalone walks and visits. Both appear in the same planner.
Does the client portal carry my brand?
Yes. Your booking form and client portal use your business branding. Private household and pet details are only available to the right client and business.
How does the free trial work?
You can use TailTrack free for 14 days. Choose the plan that fits your services when you are ready to continue.
Spend less time sorting the admin.
Try TailTrack free for 14 days. Set up your services and booking form, then keep requests, schedules and pet details together.
Start your free trial