Branded booking forms
Collect client, pet and booking details in one branded form.
Feature Spotlight
Request management
See every request that needs a decision.
Separate first-time leads from requests made by existing customers.
Where the admin builds up
Requests disappear inside busy inboxes
When enquiries share an inbox with everyday messages, it is easy to forget a reply or lose track of what the client asked for.
How TailTrack helps
Know what needs your attention. You can open a request, see who it is from and make the next decision without searching through old messages.
How it works
Four simple steps.
See how TailTrack handles this part of the booking process.
- 01
Open the right list
Choose new leads or requests from existing customers.
- 02
Check the request
See the client, pets, service and preferred times together.
- 03
Make a decision
Choose the right schedule, or decline when the work is not a fit.
- 04
Keep a record
Notes and status changes remain attached to the request.
Related features
View feature
Services and custom questions
Set the questions and timing that suit each care service.
Recurring and one-off scheduling
Plan regular rounds and one-off care in the same schedule.
Take request management for a test.
Try TailTrack free for 14 days. Set up your services and booking form, then keep requests, schedules and pet details together.
- New leads stay separate from requests made by existing customers.
- You decide which requests to book or decline.
- Notes and important changes stay with the request.